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exceeding expectations

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August 2017

A Little Communication…Please!

By | 2017-08-15T07:02:15+00:00 August 15, 2017|"The Sales Moment" Newsletter, Sales Moment Podcast|

"The Sales Moment; Issue #252" To Download Right Click and Select "Save As Everywhere you look, people are staring at their devices and “communicating”. Are they really? Real time information and the ability to stay constantly connected may be available to anyone these days but is communication improving? I don’t think so. Not [...]

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March 2016

Authentic and Unique Connection

By | 2017-02-09T20:15:51+00:00 March 6, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #243" To Download Right Click and Select "Save As People know when you’re faking it. They know when your mind has drifted or when you’re inside your own head ready to deliver a well prepared monologue of the things you think they need to hear. What people want is [...]

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January 2016

3 Reasons You Should Never Abandon Your Customer

By | 2017-02-09T20:15:51+00:00 January 25, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #239" To Download Right Click and Select "Save As You made the connection, asked the right questions, presented a viable solution and gained commitment. You did it! You have the order! What happens next? I know you’re ready to move on to the next big deal but the sale [...]

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June 2015

“There’s a Shovel….Bring It Back When You’re Finished”

By | 2017-02-09T20:15:53+00:00 June 15, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #225" To Download Right Click and Select "Save As Is good customer service becoming the exception instead of the rule? A couple of weeks ago, Lesa stopped by a landscaping company to pick up some lava rocks for one of her home projects. She was the only customer on [...]

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March 2015

How Telling the Truth Sells

By | 2017-02-09T20:15:53+00:00 March 30, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #219" To Download Right Click and Select "Save As Some people still have a stigma about salespeople. They remain guarded because they know there is a chance they could be taken in and treated unfairly.   Many times it comes from a past experience where someone was less than [...]

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February 2015

September 2014

June 2014

March 2014

February 2014

“The Importance of Remembering Names”

By | 2017-02-09T20:15:57+00:00 February 10, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #180" To Download Right Click and Select "Save As There are few moments more awkward than standing face-to-face with someone than you have met and drawing a blank on his or her name. Nothing will foil your communication quicker than forgetting someone’s name or calling him or her by [...]

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