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exceeding expectations

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March 2016

Authentic and Unique Connection

By | March 6, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #243" To Download Right Click and Select "Save As People know when you’re faking it. They know when your mind has drifted or when you’re inside your own head ready to deliver a well prepared monologue of the things you think they need to hear. What people want is [...]

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January 2016

3 Reasons You Should Never Abandon Your Customer

By | January 25, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #239" To Download Right Click and Select "Save As You made the connection, asked the right questions, presented a viable solution and gained commitment. You did it! You have the order! What happens next? I know you’re ready to move on to the next big deal but the sale [...]

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June 2015

“There’s a Shovel….Bring It Back When You’re Finished”

By | June 15, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #225" To Download Right Click and Select "Save As Is good customer service becoming the exception instead of the rule? A couple of weeks ago, Lesa stopped by a landscaping company to pick up some lava rocks for one of her home projects. She was the only customer on [...]

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March 2015

How Telling the Truth Sells

By | March 30, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #219" To Download Right Click and Select "Save As Some people still have a stigma about salespeople. They remain guarded because they know there is a chance they could be taken in and treated unfairly.   Many times it comes from a past experience where someone was less than [...]

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February 2015

September 2014

June 2014

March 2014

February 2014

“The Importance of Remembering Names”

By | February 10, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #180" To Download Right Click and Select "Save As There are few moments more awkward than standing face-to-face with someone than you have met and drawing a blank on his or her name. Nothing will foil your communication quicker than forgetting someone’s name or calling him or her by [...]

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November 2013