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August 2017

A Little Communication…Please!

By | 2017-08-15T07:02:15+00:00 August 15, 2017|"The Sales Moment" Newsletter, Sales Moment Podcast|

"The Sales Moment; Issue #252" To Download Right Click and Select "Save As Everywhere you look, people are staring at their devices and “communicating”. Are they really? Real time information and the ability to stay constantly connected may be available to anyone these days but is communication improving? I don’t think so. Not [...]

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June 2017

March 2016

Authentic and Unique Connection

By | 2017-02-09T20:15:51+00:00 March 6, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #243" To Download Right Click and Select "Save As People know when you’re faking it. They know when your mind has drifted or when you’re inside your own head ready to deliver a well prepared monologue of the things you think they need to hear. What people want is [...]

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January 2016

3 Reasons You Should Never Abandon Your Customer

By | 2017-02-09T20:15:51+00:00 January 25, 2016|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #239" To Download Right Click and Select "Save As You made the connection, asked the right questions, presented a viable solution and gained commitment. You did it! You have the order! What happens next? I know you’re ready to move on to the next big deal but the sale [...]

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August 2015

Avoiding the Costs of Unmet Expectations

By | 2017-02-09T20:15:52+00:00 August 9, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #230" To Download Right Click and Select "Save As One of the greatest communication issues we face is when a person expects one thing and something else happens. No relationship is immune from the sting of being let down. Marriages, parenting and professional relationships are all susceptible to a [...]

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June 2015

“There’s a Shovel….Bring It Back When You’re Finished”

By | 2017-02-09T20:15:53+00:00 June 15, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #225" To Download Right Click and Select "Save As Is good customer service becoming the exception instead of the rule? A couple of weeks ago, Lesa stopped by a landscaping company to pick up some lava rocks for one of her home projects. She was the only customer on [...]

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March 2015

How Telling the Truth Sells

By | 2017-02-09T20:15:53+00:00 March 30, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #219" To Download Right Click and Select "Save As Some people still have a stigma about salespeople. They remain guarded because they know there is a chance they could be taken in and treated unfairly.   Many times it comes from a past experience where someone was less than [...]

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February 2015

January 2015

“Wrestling with Pigs and Resolving Conflict”

By | 2017-02-09T20:15:54+00:00 January 5, 2015|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #207" To Download Right Click and Select "Save As If your chosen profession or business has any connection to other human beings, you will be faced with conflict. Unfortunately, this is a fact of life. It is important that we develop the skills necessary to resolve conflict rationally and [...]

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September 2014

Are You Faking It?

By | 2017-02-09T20:15:55+00:00 September 29, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #198" To Download Right Click and Select "Save AsAre you being genuine with how you communicate with other people? For this analogy I will simply place fakes into two different categories. Fake number one is the person who is learning and adopting new skills that have not yet become [...]

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