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customer service sales

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September 2015

June 2015

February 2015

September 2014

May 2014

Shark Tank Fan Podcast #78

By | May 30, 2014|Shark Tank Fan Podcast, Uncategorized|

Season Five, Episode Twenty Pierce Marrs and Steve Hayes are back to recap Season Five, Episode Twenty, The Kids Episode!.., Join  Lori, Barbara, Kevin, Mark and Robert to review: - Define Bottle - iReTron - Henry’s Humdingers Spiced Honey - Boo Boo Goo - An update on Ryan’s Barkery Tune in Friday's at 9:00 PM Eastern/8:00 PM Central at The Shark Tank's [...]

March 2014

October 2013

September 2013

"Give em the Pickle"

By | September 23, 2013|"The Sales Moment" Newsletter, Uncategorized|

"The Sales Moment; Issue #167" To Download Right Click and Select "Save As Are you giving your customers the “Pickle”? I saw this video by Bob Farrell in a training session several years ago. Bob’s clever take on running his restaurant by giving away pickles has stuck with me through the years. As [...]

August 2013

"Electronic Communication: What Message Are You Sending?"

By | August 26, 2013|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #164" To Download Right Click and Select "Save As In this world of electronic communication, it is sometimes difficult to determine the mood of the message you are receiving. A language is developing with hash tags, emoticons and the letters “lol” following a message that will provide you with [...]