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competence

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February 2014

“Interview with Deb Calvert, Author of DISCOVER Questions Get You Connected”

By | February 3, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #179" To Download Right Click and Select "Save As To develop good communication skills, we must learn to ask questions. Not just any questions but questions that will be impactful to a positive result and allows the other person to feel heard. There are three basic types of communicators. [...]

October 2013

September 2013

"Give em the Pickle"

By | September 23, 2013|"The Sales Moment" Newsletter, Uncategorized|

"The Sales Moment; Issue #167" To Download Right Click and Select "Save As Are you giving your customers the “Pickle”? I saw this video by Bob Farrell in a training session several years ago. Bob’s clever take on running his restaurant by giving away pickles has stuck with me through the years. As [...]

August 2013

July 2013

June 2013

December 2012