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competence

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February 2014

“The Importance of Remembering Names”

By | 2017-02-09T20:15:57+00:00 February 10, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #180" To Download Right Click and Select "Save As There are few moments more awkward than standing face-to-face with someone than you have met and drawing a blank on his or her name. Nothing will foil your communication quicker than forgetting someone’s name or calling him or her by [...]

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“Interview with Deb Calvert, Author of DISCOVER Questions Get You Connected”

By | 2017-02-09T20:15:58+00:00 February 3, 2014|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #179" To Download Right Click and Select "Save As To develop good communication skills, we must learn to ask questions. Not just any questions but questions that will be impactful to a positive result and allows the other person to feel heard. There are three basic types of communicators. [...]

October 2013

"Selling is Believing"

By | 2013-10-07T12:50:56+00:00 October 7, 2013|"The Sales Moment" Newsletter, Uncategorized|

"The Sales Moment; Issue #168" To Download Right Click and Select "Save As Can you sell something you do not believe in? My personal experience and other professional business and salespeople I know say no. You may find people that say, “I can sell anything to anybody” but I find it hard to [...]

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September 2013

"Give em the Pickle"

By | 2013-09-23T11:24:55+00:00 September 23, 2013|"The Sales Moment" Newsletter, Uncategorized|

"The Sales Moment; Issue #167" To Download Right Click and Select "Save As Are you giving your customers the “Pickle”? I saw this video by Bob Farrell in a training session several years ago. Bob’s clever take on running his restaurant by giving away pickles has stuck with me through the years. As [...]

August 2013

"Know When to W.A.I.T."

By | 2017-02-09T20:15:59+00:00 August 19, 2013|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #163" To Download Right Click and Select "Save As What do you believe is the number one obstacle to sales people being successful? A sales manager who was considering me to provide training for his team asked me this question. The long answer would have been that it depends. [...]

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"Sorry Oprah, No Purse For You!"

By | 2017-02-09T20:15:59+00:00 August 12, 2013|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #162" To Download Right Click and Select "Save As One of the biggest mistakes you can make in selling is to prejudge your prospect and assume they cannot afford what you are offering. You may have heard that while Oprah was in Zurich to attend Tina Turner’s July wedding, [...]

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July 2013

“Breaking the Ice Series; Session One”

By | 2017-02-09T20:16:00+00:00 July 15, 2013|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #158" To Download Right Click and Select "Save As This question comes up more than any other from people who are new to sales and building their own business. Your ability to master this skill depends largely on your personality and what type business you are in. For example, [...]

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June 2013

"Levels of Competence"

By | 2017-02-09T20:16:01+00:00 June 3, 2013|"The Sales Moment" Newsletter, Sales Moment Podcast, Uncategorized|

"The Sales Moment; Issue #154" To Download Right Click and Select "Save As The publisher of Success Magazine, Darren Hardy, states in his bestselling book Compound Effect, “Your biggest challenge is that you’ve been sleepwalking through your choices.” He goes on to say that half the time you’re not even aware your making [...]

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December 2012